Articles on: Video Tutorials

Stepper Motor Doesn't Rotate After Connecting to the Driver

If after trying the above steps , the problem is still not solved. You can contact our customer service staff and engineers. Please provide the following information when asking questions :


We need at least two photos that show as much connection details as possible, such as how the driver, motor, controller, and power supply are connected.


A video recorded with a mobile phone after powering on, showing the blinking indicator lights on the driver or twisting the motor shaft with your hand, or any other important information you think might be helpful. This is optional.


Briefly describe the tests you have conducted and the corresponding results.
You can submit the above information by clicking the chat icon on the bottom right corner of the STEPPERONLINE website, and we will reply to you within 12 hours.

Updated on: 14/03/2024

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