Articles on: Ordering

Can I Use My Own Courier Account to Ship?

Yes, STEPPERONLINE's customers can use their own logistics accounts to ship goods, so they do not have to pay freight in advance.

The specific operations are as follows:

Contact STEPPERONLINE customer service staff and explain your needs. The customer service staff will mark your account as a freight collect account.

When placing an order, please note your logistics account number in the following format.

Logistics company name:account name:

It should be noted that after the collect account order is issued, any problems that occur during transportation will be the responsibility of the logistics company used by the recipient.

Currently, STEPPERONLINE can accept FEDEX, DHL, UPS, and TNT collect accounts.

Updated on: 08/02/2024

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