Articles on: Ordering

What Should I Do If the Coupon Cannot Be Used?

There are usually several reasons why a coupon cannot be used:


  1. The coupon has expired


If you do not use the coupon for a long time after receiving it, the coupon may expire. Please contact STEPPERONLINE in time to extend the use time.


  1. Did not log in to your account before using the coupon


STEPPERONLINE coupons can only be used normally after logging in to your account.


If you encounter a situation where the coupon cannot be used, please contact STEPPERONLINE in time.

Updated on: 20/06/2025

Was this article helpful?

Share your feedback

Cancel

Thank you!