Do STEPPERONLINE Orders Require Customs Clearance?

Orders shipped internationally from China typically require the buyer's involvement in the customs clearance process. This is a standard procedure where local customs authorities assess the goods

For example: American customers need to provide an EIN number or 5106 form, and European corporate customers need to provide an EORI number.

**But you don't have to pay import-related taxes since 15 Jan. 2025. **

To facilitate this process, buyers are often required to submit specific documentation or identification numbers. Common examples include:

• United States: Individual or business customers may need to provide an Employer Identification Number (EIN) or complete a CBP Form 5106.
• European Union: Corporate buyers are usually required to provide a valid EORI (Economic Operators Registration and Identification) number.

Please note that import regulations and required documents vary by country and the nature of the goods. We recommend confirming the specific requirements with your local customs office or chosen logistics provider.

If you do not have import experience or the necessary rights: We recommend engaging a licensed customs broker or freight forwarder in your country. They can act as your agent, handle the required paperwork, and clear the goods through customs on your behalf, ensuring a smooth delivery process.

Updated on: 16/01/2026