Articles on: Ordering

Does STEPPERONLINE Offer Product Trials?

You can return unsuitable products within 30 days, which is equivalent to a trial period of 30 days.

1. If the product is returned, it must be in good condition and without obvious signs of use

We recommend that you keep all packaging after unpacking, so that the package can be restored to its original state when returning the product. When trying out the product, try not to damage the product label and do not leave irreversible marks on the product.

2. The customer is responsible for the round-trip shipping costs and possible customs duties

The shipping and customs duties incurred during the round-trip transportation of the trial product are borne by the buyer. After we receive the intact product, we will process the refund within 3 days.

For specific details about returns, please refer to our return policy.

Updated on: 16/06/2023

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