Articles on: Ordering

Why the actual delivery time is longer than the time displayed on the website?

Usually, STEPPERONLINE ships within 24 hours of receiving an order.

The transportation time displayed on our official website is the standard time displayed based on the data provided by the logistics company. However, occasional delays do occur due to:
Delays in customs clearance
Abnormal weather
Strike
Insufficient flights, etc.

You can check the specific delivery time according to the courier tracking number. In case of delays, you can also contact the courier company for details.

Updated on: 07/07/2023

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